Better Understanding
Helping you understand IRM is what we strive for. That way, you and the rest of your team can stay efficient without any distractions from common iManage mistakes.
User
Experience
It is vital to building up user trust by resolving issues and making sure IRM functions correctly. We strive to help boost your organization’s record keeping productivity.
Improvement Plan
IRM systems need routine maintenance to ensure they are running smoothly. We offer a plan that can help prevent any errors from creeping in, and causing your system to crash.
Do any of these issues sound familiar?
Your users find many errors when using IRM
Your searches and report generation is very slow
New client and matter information is not appearing in IRM
New users are not appearing in IRM
New electronic workspaces or records are not appearing in IRM
Your users are not able to run retention eligibility reports
Your users are not able to find expected information
Testimonials
"When another database problem arose for Barnes and Thornburg, I hired InfoCompass to help. They solved an end of life problem for an old software in our Chicago office by converting the office’s records into IRM. They helped us make IRM the standard system across all of our offices. InfoCompass identified some areas that needed to be fixed and smoothly transitioned us from our old system into IRM. They also captured all of our audit information which is the bread and butter of our records management."
Stacy Bales
Director of Technology Innovations
"Boutin Jones, a premier Sacramento law firm, was looking for a review of their records processes and a recommendation for a records management solution to help them track their paper files. In the video above, Boutin Jones describes what it was like to use InfoCompass for their records management needs."
Cheri Blethen
IT Manager
"I have had the opportunity to work with Nitza over the last number of years including in the design and implementation of the iManage Records Management application. Nitza is well versed in the management of physical and electronic documents and understands the best practices and workflow necessary in their administration. She was able to provide us the knowledge as well as tangible deliverables necessary for our deployment and retention strategies. It was a pleasure to work with Nitza"
Robert McLaughlin
Director, Records Management